Frequently Asked Questions

We do recommend making an appointment to ensure you get your preferred appointment time and day. We will accommodate walk ins when possible, however we highly suggest calling ahead to check availability.

Our appointments are confirmed 5 days in advance by out automated messaging system. We respectfully request AT LEAST 24 hours notice prior to the start of your appointment to avoid a 25% 24 hour cancellation fee of the booked service.

No Showing for an appointment will lead to a 50% charge of the booked service and will require payment prior to scheduling another appointment with us. We will also require a credit card to be held on file.

Life happens! We do our absolute best to accommodate late arrivals to appointments. If you are late, call us at 610-881-4018 and we will do our best to move forward with your scheduled appointment.

We accept cash, all credit cards, and apple pay!

We have a parking lot located in front of the salon as well as street parking for overflow. Out of respect for the other business, we share our lot with, we respectfully ask you to park in one of the three rows on the side of the concrete barriers closest to ours.

Upon booking an appointment you will receive a text from our automated system asking if you’d like to be opted in for text messages from us, regarding your appointment.

We ask that you respond with the letter “Y” to that message. After doing so, you will receive a Guest Information Form link sent via text.

We ask that you have all information filled out and agree to our policies prior to your first appointment.

If you have any questions about that form, we are happy to answer them please call us at 610-881-4018.

If you would like to receive appointment confirmations and the Client Form via email instead, please let us know and we would be happy to do so.

We have a range in service pricing due to our tiered pricing system we offer our team.

Individual service providers pricing is structured off of our team each working on their own personal levels of achievement.

Tiers are based off of stylists demand on time, education and experience. This is reflective of their own investment in their personal development.

We do! We are so thrilled to be able to offer this to you. Our rewards program works like this: for every 1,000 points you receive, you will have $10 off in rewards to use toward services, retail or boutique items.

Points never expire and you can accumulate as many as you’d like and use them all at once or every time you reach $10 off.

1 point for every $ spent on services

2 points for every $ spent on retail or boutique items

100 points if you rebook an appointment in the same day as your current appointment

1,000 points if you refer a friend and they let us know PRIOR to their first visit

Here at Six Ten we find it very important to offer our team growth opportunities. In the event your service provider receives a promotion, typically that means they have leveled up to a new pricing tier and you will see an increase in your service pricing.

We are so grateful to be able to offer this to our team for their hard work and dedication. We pride ourselves in transparency and you will never be surprised by an increase as a result of a service provider being promoted.

They will have a conversation with you at your next scheduled service and you can go over any questions you may have for them regarding this.

In the event this takes your service out of your beauty budget, NO SWEAT, we have that covered too. Your service provider will be happy to offer options with your services and/or refer you to one of our other team members!

We have an abundance of options for you to choose from and would never want you to be stuck with a product you do not 100% love.

In the event you are not satisfied with your purchase, we encourage you to bring it back within 10 business days and swap it out with something you will love. YES, even it is used!

*Please note, we do not offer a refund, we will only swap out a product with something else.

We work very hard to give the best quality service. Sometimes, you may not 100% love something or feel like we missed the mark.

No worries, just give us a call within 7 days of your service and we would be happy to have you come back in with your original service provider (or someone else, if you choose) to have something adjusted. We want you to be truly satisfied with you service and we appreciate the opportunity to make adjustments for you.